• indexerHed
  • indexerHed 2021-11-20 14:57:01

    I tried to deposit in grande vegas by requesting a bonus match deposit in live chat, then they give 150% 50fs bonus, after I play long enough and complete the turnover requirement I managed to secure $ 200 and ready for withdrawal, I waited for few days and enough surprising when they informed me that my account is not entitled to take any bonus from grande vegas because I come from Indonesia, whereas I have seen some of my friends have played there and they also made withdrawal even though they took the bonus match deposit, they canceled my withdrawal and deleted all the wins and they returned my deposit money as much as $ 24, I feel hijacked by them https://sites.google.com/view/optibet-lt They tell me that I was playing whilst a bonus was in place. I was given 40euros without being asked. I did not use it and was playing a slot game that was real money only, you could not play it with bonus money. I won 8000 euros and when I withdrew it, they said your bonus will be forfeited, so I accepted this and they took the bonus back. They requested identity authorisation e.g the normal documents you send. Seven days later I received a call telling me under T&C I can only receive 700 euros withdrawal because I was playing whilst a bonus was in place, this is despite the fact that it was taken back and I was playing a cash only game. The person delivering this information was not at all interested with my pleas.